PassengerInfo deskbefore you board.

Browse the collection, pick your fancy dress or personalised piece, choose any custom options (name, number, thread colour) and add to your cart. Hit checkout and we take it from there.

Shop Pay, Visa, Mastercard, American Express, PayPal, Google Pay and Apple Pay — at checkout, take your pick.

Yes. Every transaction runs through encrypted, PCI-compliant payment gateways. We never see or store your card details.

All transactions are in GBP — British Pounds. £ · UK only

Immediately at checkout — same as buying any flight or festival ticket.

There's a short window before our 17:00 GMT cut-off — drop us a line as fast as you can on hello@dressloud.co.uk and we'll do everything we can to amend or cancel before production starts.

17:00 GMT (London), Mon–Fri. Anything that lands after that boards the next working day.

Any applicable taxes are calculated from your shipping address and shown at checkout — no surprises after.

Standard delivery is 2–3 working days after dispatch (Mon–Fri). Personalised gear adds 1–2 working days for UK production before that clock starts — so most personalised orders arrive in 3–5 working days door-to-door.

• Standard · under £25£3.99
• Standard · £25 and overFREE
• Next Day£4.99
• UPS Next Working Day£4.99 – £6.99

Not yet — we currently fly UK-only. UK · England · Scotland · Wales · NI

The moment your parcel ships, you'll get a confirmation email with a live tracking link. Save it — it's your boarding card.

If your order hasn't landed within 7 business days after dispatch, contact the desk on hello@dressloud.co.uk and we'll launch a search party.

Get in touch within 48 hours of delivery with a photo of the damage and your order number. We'll sort a replacement or refund.

Names, numbers, nicknames and tour-style back-prints. Pick from our print colours and a range of letter styles — preview every change before you check out.

Personalised items add 1–2 working days for UK production on top of the 2–3 working day delivery. Order at least 2 weeks before your event to be safe.

Yes. Our customiser shows a live preview of your name, number and colour choices so what you see is what you get.

Because they're made just for you, personalised items can't be returned unless they arrive defective or printed incorrectly. In that case, we'll replace or refund — no quibble.

You have 30 days from the date you receive your order to return non-personalised items in unworn, original condition with tags attached.

Email hello@dressloud.co.uk with your order number and we'll send a returns slip. Post the parcel back to:

• Returns Address5 Tree Close, Tilehurst, Reading, RG30 4TG

Refunds are processed within 10 business days of us receiving and inspecting your return. Funds appear in 3–5 days after that, depending on your bank.

Not directly — return your item for a refund and place a fresh order for the size or style you want. Speeds the whole thing up.

Butlins Big Weekenders (Ultimate 80s, 90s Reloaded, Back to the 2000s, House Party, Live & Loud), stag and hen parties, Halloween, Oktoberfest, festivals, themed nights — anywhere a squad needs to look the part.

Matching tees with everyone's name, decade-themed colourways, numbered tour-style back-prints, coordinated fancy dress, hen-do nicknames. Pick a theme on the event page and the customiser does the heavy lifting.

At least 2 weeks before you go. That covers production (2–3 days for personalised), dispatch and delivery — with a buffer for sizing swaps.

Every product page has a size chart with chest and length measurements. Between sizes? Size up — fancy dress is more fun loose than tight.

• Emailhello@dressloud.co.uk
• Phone0118 203 0818
• HoursMon–Fri · 09:00–17:00 GMT

We do — multiple denominations, delivered by email. Perfect for the friend who hasn't picked their event yet.

Yes. Subscribe at the bottom of any page and we'll drop you the first word on new releases, event-night codes and squad deals.